Privacy Policy

1. Introduction

This Privacy Policy explains how Nyota Creative ("we", "us", or "our") handles information in connection with Cosmo Xonix, a mobile game for iOS and Android. It applies to the game and to support communications about it.

2. Information Processed

Cosmo Xonix stores gameplay progress and settings locally on your device. If you create an account, we also process the account information needed to provide sign-in, cloud save, and leaderboard features.

Even if you don't create an account, your progress and the player name assigned to you automatically are stored on our servers under a random identifier and appear in the leaderboards. Settings › Reset progress deletes this record.

• Account and sign-in data: email address and a unique account identifier. When you sign in with Apple or Google, we receive the identifier and, where provided by the platform and you, the email address associated with the sign-in. We do not receive your Apple ID or Google password. When you sign in with Apple or Google, the platform may also share your name; we use it only to suggest a username, and it is stored only if you choose that username.
• Cloud save data: game progress, settings, achievements, inventory or unlock state, and other gameplay data associated with your account, so you can restore progress across supported devices.
• Leaderboard data: your chosen or generated username, selected avatar, score, rank, and relevant gameplay statistics. These may be visible to other players in leaderboards.

The game uses Google AdMob to display advertisements. Google and its advertising partners may process advertising identifiers, IP address, device and app information, ad performance data, and approximate location derived from IP address to serve, measure, limit, and protect advertising. Ads may be personalized or non-personalized depending on your consent, region, and device settings.

Analytics. We use PostHog to understand how the game is played and to improve its difficulty and stability. The app sends gameplay events (for example, level started, won or lost, screens opened, achievements, and completed purchases), the operating system and its version, the app version, and a random identifier created by the app on your device. PostHog derives your approximate country from your IP address. Analytics data is not linked to your account, email address, username, or advertising identifier, and we do not use it for advertising.

Crash reports. If the game crashes or stops responding, a crash report is sent through Sentry. It contains technical information such as device model, operating system version, app version, error details, and a short log of recent in-game steps (for example, the level being played). Crash reports are not linked to your account, email address, or username.

If you contact us for support, we receive the information you choose to send, such as your name, email address, message, device model, operating system, and game version.

Cosmo Xonix does not request access to contacts, precise location, photos, camera, microphone, or files for normal gameplay.

3. How Information Is Used

• Operate the game and preserve local gameplay settings and progress.
• Authenticate your account, restore cloud saves, and display leaderboard entries.
• Display and measure advertisements, prevent invalid activity, and comply with advertising requirements.
• Respond to support requests, fix technical issues, and protect the game from abuse or fraud.
• Meet legal and platform obligations.

4. Sharing and Third Parties

We do not sell your personal information. We use the following service providers, which process data on our behalf:

• Supabase: accounts, sign-in, cloud saves, and leaderboards (servers in London, United Kingdom)
• PostHog: gameplay analytics (United States)
• Sentry: crash reporting (Frankfurt, Germany)
• Google AdMob: advertising (Google and its partners also process data under Google's own privacy terms)
• Apple App Store and Google Play: distribution, Sign in with Apple / Google, and purchases

Some of these providers process data outside your country, including in the United States. Where required, these transfers rely on safeguards offered by the providers, such as the European Commission's Standard Contractual Clauses.

5. Your Choices

• Where required, we present consent choices for advertising. You can change eligible advertising preferences in your device or platform settings.
• You can reset or limit your advertising identifier through Android or iOS settings where available.
• You can remove locally stored game data by deleting Cosmo Xonix or clearing its app data.
• You can request deletion of your Cosmo Xonix account, cloud save, and associated leaderboard profile through our Delete Account page. We may retain limited records where required for security, fraud prevention, legal compliance, or transaction recordkeeping.
• You can contact us to ask privacy questions or request help with data connected to a support message.

6. Data Retention and Security

Account, cloud save, and leaderboard data are kept until you delete your account. Records of players without an account are kept until you use Settings › Reset progress (an internet connection is needed; if you reset while offline, contact us and we will delete the remaining record). Analytics data is kept for up to 12 months and crash reports for up to 30 days.

Support messages are retained only as long as reasonably needed to respond, maintain records, prevent fraud, or meet legal obligations. We use reasonable safeguards, but no method of data transmission or storage is completely secure.

7. Legal Bases and Your Rights

Legal bases. We process account, cloud save, and leaderboard data to provide the game features you use; analytics, crash reports, and security measures based on our legitimate interest in operating and improving the game; and personalized advertising based on your consent where the law requires it.

Your rights. Depending on where you live (for example, the EU/EEA, the United Kingdom, or Türkiye under KVKK), you may have the right to access, correct, delete, or receive a copy of your personal data, to object to or restrict certain processing, and to withdraw your consent at any time. To exercise these rights, contact [email protected]. You also have the right to lodge a complaint with your local data protection authority.

8. Children

Cosmo Xonix is not directed to children under 13 or the equivalent minimum age in their jurisdiction. We do not knowingly collect personal information directly from children. If you believe a child has provided personal information to us through support, contact us so we can address the request.

9. Changes to This Policy

We may update this policy as the game, its advertising services, or legal requirements change. The latest version will be available on this page.